13 Commonly Asked Questions About SMM Panels

Africa, particularly in Nigeria, Ghana, and Kenya, has seen an incredible surge in social media usage. From bustling marketplaces on Instagram to vibrant communities on TikTok, individuals and businesses alike are leveraging these platforms for growth. This rapid adoption has also fueled the rise of Social Media Marketing (SMM) panels, offering a streamlined way to boost online presence.

SMM panels are websites where you can buy followers, likes, views, comments and shares for your social media pages and posts.

SMM panels can significantly benefit your social media and boost your social media growth. You can see the many benefits of SMM panels here.

As a leading SMM panel provider, we at Mediabare receive many questions from our customers. To help you navigate the world of SMM services, we've compiled our own answers tailored for Mediabare users to the 13 most frequently asked questions:

Order and Delivery Questions

• How long does it take for an order to be delivered?
  On Mediabare, most orders are delivered within 24-48 hours. If you haven't seen your order delivered within this timeframe, please do not hesitate to contact our customer support. We provide 24/7 customer assistance to ensure your needs are met.

• What should I do if my order is partially completed or stops delivering?
  If your order is not fully delivered, please inform our customer support team immediately. We will investigate the issue and ensure it is rectified as soon as possible.

• What happens if I use the wrong link when placing an order?
  It is crucial to double-check and ensure that the link you enter is the correct link to your profile, page, or post when placing an order. Using an incorrect link can unfortunately lead to a loss of funds if the order has already gone through, as refunds cannot be processed in such cases. Please make it a habit to cross-check your links before confirming your order.
  However, if you realize you've submitted a wrong link, please reach out to our customer support team immediately. While we cannot guarantee a fix once the order has started, prompt notification increases the chances of intervention.

Payment and Billing Questions

• My funds haven't reflected on my dashboard after I made a deposit. What should I do?
  Typically, when you add funds to your Mediabare account, they should reflect immediately. If your funds haven't appeared, it could be due to a network delay or a processing delay from your bank. If the problem persists, please reach out to our customer support team for assistance.
  
• Is it possible to withdraw funds after depositing them into my account?
  No. Once funds have been deposited into your Mediabare account, it is not possible to withdraw them. These funds can only be used to purchase services available on the platform.

Account Safety Concerns

• Will using SMM panels lead to my account being banned or shadowbanned?
  No, absolutely not. Reputable SMM panels are legal and safe. When used as part of a well-rounded social media strategy, they can be a beneficial tool for growth. For a more in-depth understanding, we have a full blog post on this topic discussing the safety and legitimacy of SMM panels.
  
• Are the followers delivered by the SMM panel real?
  At Mediabare, we deliver real-looking accounts designed to make your page appear active and credible. These accounts contribute to your social proof, encouraging organic engagement from real users.
  
• How can my page engagement look organic after using your services?This is precisely why we advise our customers to integrate our services as part of their overall growth strategy, not as the sole method. To maintain an authentic and real appearance for your page, it's essential to consistently post high-quality content, actively engage with your followers, and respond to comments. For more tips on enhancing authentic engagement, see our post here.
  
• Is it normal for an SMM panel to ask for my social media account password?
  No. At Mediabare, we will never ask you for your social media account password. Any legitimate SMM panel will only require your public profile link or post URL to deliver services. Be extremely cautious of any service that requests your private login credentials.
  
• Why are the followers I purchased not engaging with my content?
  While purchased followers boost your numbers and social proof, organic engagement comes from captivating content and active community participation. There are many strategies to create engaging content and stop the scroll. Check out our blog here for more details on content engagement.
  

Technical and Usage Question

• I'm unable to log into my Mediabare account, and the password reset isn't working. What should I do?
  First, carefully confirm that you are using the correct email address associated with your account. Sometimes, a simple typo can prevent login. If the problem persists after verifying your email, please reach out to our customer support team, and we will assist you in regaining access to your account.
  
• How can I ensure I place orders correctly on Mediabare
  Placing an order on Mediabare is very straightforward. The general steps are:

1. Sign up on the Mediabare website.
2. Add funds to your Mediabare wallet.
3. Select the desired service or monthly package (e.g., Instagram likes or views).
4. Carefully enter your social media profile link or post URL and confirm your order details.
5. Once confirmed, the service will begin to be delivered automatically, and you can watch your engagement grow.

• How can I verify the safety and legitimacy of an SMM panel website?
  To verify the safety and legitimacy of an SMM panel, you should always check their Terms and Conditions page and Privacy Policy. Look for clear statements about data handling, refunds, and service guarantees.
  Additionally, thoroughly check for customer reviews and testimonials on independent platforms if possible, to gauge the experiences of other users. A legitimate panel will also typically offer secure payment gateways and responsive customer support.
  

If you have any more questions not answered here, you can ask us in the chatbox and we will definitely reach out to you with an answer.